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Buzzing coming from speaker

As soon as I turn on the Touch Board I get a "buzzing" or hissing sound from the speaker. I also get the same buzzing from headphones. Tried it with two boards and the same buzzing sound. Please note that all I have done was attach a power source and a speaker straight out from the box. You can hear it in the background when it plays a file as well. Anyone else having this issue? Any advise how I can remedy this?

Jeff Sawyer Answered

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Hi Jeff, send us your Touch Board back, this is likely to be because of a manufacturing issue we had on one of our very first batches, that affected a small number of boards. If you send it back we can verify that this is the problem and either replace or return it.

Bare Conductive
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It appears I did have bad boards. I ordered another board while I send back the others. The new board works perfectly. I am glad that was this issue and more importantly, I am grateful you stand by your product.

Jeff Sawyer 0 votes
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Hey, I had the same problem. I bought my board a few months ago and suddenly it started buzzing. I was starting a pretty cool MIDI controller project. Can you send me a new one too, or at least can I order a few more boards from Brazil? My parents are going to the US in the next few months so it could be shipped to the place they are going too.

Emídio Dias Maciel e Souza 0 votes
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Hi Emídio, if your board wasn't buzzing to start with then it is likely to be something else, send us an email and I can help diagnose the problem. We can ship to the US if you need a new board but lets see if we can solve the problem first. Email info@bareconductive.com

Bare Conductive 0 votes
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