You may cancel and return your order at any time within 30 days after the date of purchase (subject to the limitations set out below).

If you would like to cancel and return your order, you must inform us in writing either by email to or by post to Bare Conductive RETURNS, 98 Commercial Street, London, E1 6LZ,  and return the products to us immediately, in the same condition in which you received them.

If the product has been opened or damaged and not in a resalable condition you will not be entitled to a refund. 

Products returned will be refunded in full (not including the original shipping cost), or a replacement will be sent on receipt of the return, you will be responsible for paying the cost of returning the product to us.

Please include your order number in any correspondence.

We cannot issue refunds on items purchased through a third party, you must contact them directly.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request